PLUS MANAGEMENT EMPLOYMENT
Our team members are committed to professionalism, attention to detail, and offering superior service to our residents, owners, and business partners. Come work for us and experience the difference! Working for +PLUS means:
Professional Team
Luxury Apartments
Unique Communities
Superior Service.
We strive to provide every plus to our residents by offering high quality apartment homes with a strong sense of community, delivered by a team of people who care.
If you have are willing to work hard, are a “natural” at customer service, and pride yourself on professionalism, please apply to any of our advertised positions, by clicking on the Open Positions link below:
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Meet Our Team
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Open Positions
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Benefits
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The Plus Management Leadership Team agrees quality and professionalism distinguish our team members from the average to the exceptional. Every day is an opportunity to add value to our team members, residents, and owners. Through education, empowerment, and accountability, the Plus Management team strives to deliver high quality apartment homes delivered by a team of people who care.
Executive Team
Dennis Burrows joined Plus Management in 2008 as Executive Director. Dennis spent much of his career working as CFO and Executive Vice President for Roper Lumber in Chester, VA and Granger Lumber in Jacksonville, FL. He was enlisted 3 years in the US Navy serving aboard a destroyer and 3 years in the Navy Reserves and conferred a degree in Accounting after his military service. Dennis’ areas of expertise include: accounting, systems, software, multifamily financing and financial oversight.
Tara Carter joined Plus Management in 2009 as Director of Operations. Tara previously worked as Asset Manager for Trammell Crow Residential, Regional Vice President for Colonial Properties Trust, Regional Manager for Riverstone Residential Group. Tara earned her MBA from St. Edward’s University in Austin, Texas and a BS in Business Administration and Marketing from College Misericordia in Dallas, PA. Her areas of expertise include: onsite operations, marketing and training, staff development, financial oversight, and creating the Plus culture.
Support Staff
Joan Barnett joined Plus Management in 2007 as Accounting Manager. Joan previously worked at a local CPA firm that handles the tax returns and financials of Plus Management properties. She was manager of these accounts and many more. Joan earned her CPA in 1997 and has over 20 years accounting experience. Joan earned a BA in Accounting from Immaculata College in Immaculata, PA. Her areas of expertise are: real estate accounting, construction accounting, corporate tax returns, auditing and financial statements.
Vickie Stanfield joined Plus Management in 2010 as Human Resources Manager. With over 15 years of H/R experience, her areas of expertise include: benefits, payroll, compensation & wage administration, safety, employee training and development and performance management. Vickie is a member of SHRM and in 2005, completed a two year Professional Development and Management Program. Vickie has been instrumental in creating electronic payroll and timekeeping programs, prescreening, on boarding and training for employees, risk management programs, and performance metrics since joining the Plus team.
Amanda Phelps joined Plus Management in 2012 as Regional Leasing and Support Manager. Amanda brings 10 years of property management experience - the last seven were in a management role with Riverstone Residential Group, the second largest 3rd party management corporation in the United States. She earned her BA in Business Management from the University of Texas and is a true Texas Longhorn fan. Amanda relocated to Richmond from Austin, Texas in February 2012 and brings with her an array of expertise including onsite operations, property sales/takeovers, lease-up strategies, audits, resident retention, marketing, and financial analysis.
Commercial Leasing
Sean Eichert joined Plus Management in 2009 as Commercial Real Estate Leasing Consultant. Sean previously worked as Director of Administration for the YMCA of Greater Richmond. Sean earned his BS in Business Administration from Virginia Commonwealth University (VCU) in Richmond, Virginia. His areas of expertise include securing retail, office, and restaurant space for businesses owners, customer relationship management, niche marketing, lease negotiations, and construction project management. As a lifelong resident of the Richmond area, Sean brings local expertise and a variety of business skills to the community and the Plus Management team.
Property Managers
Munira Gheewala joined PLUS Management in 2011 and as Senior Property Manager, oversees all Richmond communities (American Tobacco Center, Dill Building, The Poythress, Marshall Street, Shockoe Commons and Cedar Broad). With over 8 years of experience in property management, Munira has managed diverse portfolios of properties with Drucker and Falk and R.C. Evans Management Group. Munira earned her BA in Business Administration from Georgia State University, has her CAM Certification through the NAA and also has her Real Estate Certification. Munira’s areas of expertise include: multi-site properties, renovations, lease ups, marketing, budgeting, and financial analysis.
Ashley Tucker joined Plus Management in 2007
as a Property Manager. Ashley previously worked
for a local Settlement Agency, Appomattox Title Company, Inc. Ashley earned her BS in Real Estate from Virginia Commonwealth University (VCU) in Richmond, Virginia.Her areas of expertise include leasing for multifamily, customer service management, on-site operations, lease negotiations, and vendor relationships. Being a lifelong Chester resident, Ashley provides expertise in her submarket and offers a friendly, knowledgeable approach to resident retention.
Nicole Walters joined Plus Management in 2009.
She is currently Property Manager of one of Chester’s newest communities, Festival Park. This is Nicole’s 7th year in property management and she has worked in all onsite roles. Prior to joining Plus Management, she worked for a national REIT, AIMCO, as an Assistant Manager.Nicole graduated from East Carolina University in 2003 with a BS in Interiors Merchandising and a minor in Business Administration. Nicole’s expertise is customer service and streamlining office operations. She completed Disney’s Moments that Matter Course as well as receiving the Customer Service Star of Recognition at previous company. Nicole lives in Chester and has a thorough understanding of her submarket as well as the surrounding Richmond market.
Kristie Brewer started her career with Plus Management in 2004 as a property manager.
She has resided in Chester and the surrounding communities for the past 20 years. She has extensive knowledge of the Plus Management portfolio of properties and is an expert in the Chester submarket.Kristie has continued her education through CVAA classes and Grace Hill’s online property management learning certificates. Her areas of expertise include: customer service and onsite operations.
Amy Burns joined the Plus Management team in July of 2010 and is the Property Manager of Bristol Village. She has more than 8 years of Property Management experience with expertise in resident retention , customer service, budget control and team development. Amy also worked in advertising for nearly five years and brings unique marketing experience to the team. Amy is a graduate of James Madison University with a bachelor’s degree in Anthropology. She is a life-long resident of Richmond and is involved in the Richmond Chamber of Commerce.
Cassandra Robertson joined Plus Management in August of 2010. She began her career in property management in 2005 and has worked in all onsite roles. Her career began in Northern Virginia so Cassandra is accustomed to a fast paced leasing and resident retention environment. She currently is the property manager of Plus’ largest community in Chester, Virginia.
Prior to joining Plus Management, Cassandra worked for a national REIT, Colonial Properties Trust and Bozzuto Management Company. Cassandra’s areas of expertise are onsite systems, resident retention, and military housing. Cassandra continues her education regularly through Grace Hill industry courses and Central Virginia Apartment Association (CVAA) classes. She lives in Lake Landor and has won national placement in roller skating competitions.
Jennifer Botello joined Plus Management in 2012 as the Property Manager of Cedar Broad Apartments in Downtown Richmond. She comes to us from Dallas, Texas where she worked as a Property Manager for Westwood Residential. Jennifer attended Florida International University and The University of North Texas where she earned her Bachelor of Science in Criminal Justice. Jennifer specializes in delivering an exceptional living experience by focusing on resident retention, onsite operations, team and employee development.
JOB DESCRIPTIONS:
Property Manager for our Hopper Loft community
This position reports directly to the Senior Property Manager and will be responsible for the lease up of a 138 unit community in addition to the management of the property. This position will be also be responsible for all operational and financial aspects for this community group and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of each community in areas such as personnel management, leasing, collections, resident services, maintenance revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. The anticipated start date for this position is July 2012. We are looking for proven lease up experience.
+ Click for Duties / Job Description
- Directs the leasing process, monitors leases, coordinates marketing efforts, and facilitates the renewal process and rent increases
- Works with legal counsel and local officials to perform evictions as required
- Maintain rent roll and lease files in accounting system. Review for accuracy
- Produce daily, weekly and monthly property activity reports concerning financial, leasing, maintenance and other matters
- Assist in resolving all resident complaints and violations in a timely manner
- Handles emergency situations
- Develops and implements new strategies and programs designed to ensure long-term residency
- Oversees collection of revenues and handles delinquent accounts
- Makes regular inspections of apartments and community
- For all on-site and maintenance personnel, is responsible for training and job performance
- Hires and terminates hourly personnel
- Determines transitions and promotions for on-site personnel
- Audits the lease files
- Manage product inventory and reduce number of days-vacant through use of lease expiration logs and other tracking tools
- Oversees payment of invoices
- Prepare monthly variance reports
- Assists in budget preparation
- Monitors parking lot for unauthorized vehicles
- Motivates staff and sets team goals
- Informs residents of work progress or delays
- Creates staff schedule for optimal performance
A successful candidate should have:
• High school diploma, college preferred.
• Experience within the real estate industry. Two years property manager experience preferred with increasing responsibility.
• Effective leadership, mentoring, and coaching skills.
All candidates must be excellent communicators, self-disciplined, positive, energetic, resourceful, and possess a strong ethical foundation.
Leasing Professional
The Plus Management Leasing Professional reports directly to the onsite property manager, is expected to make sales, teamwork and customer service his/her top priority and is responsible for the following duties:
+ Click for Duties / Job Description
- Demonstrate amenities, apartment homes, pricing and close leases.
- Maintain an acceptable closing ratio as directed by Property Manager.
- Greet customers and tour apartment community while listening to and focusing on customer’s preferences.
- Process incoming lease applications, run credit verifications, track all prospective tenants, and follow up on all leads.
- Generate prospect traffic through marketing efforts: Craig’s List postings, community outreach, resident referrals, and property tours.
- Prepare lease documentation and conduct lease signings.
- Minimize vacancy loss by securing leases within 5 business days of move-out.
- Coordinate all move-ins, move-outs, and transfers to achieve maximum occupancy and resident retention. Handle or assist in lease renewals.
- Utilize computer software to make all necessary updates including new tenant information and vacancies.
- Shop the competition and assist with preparation of leasing reports, sales and marketing plans.
- Assist Property Manager in achieving net operating income and occupancy goals.
- Provide excellent customer service and follow up with all resident service requests.
- Act in accordance with all fair housing laws.
Weekends are required. This is a commission-based sales/marketing opportunity for a polished, professional individual.
- A successful candidate should have:
- High school diploma, some college preferred.
- Experience within the real estate industry and/or customer service or sales background within luxury goods or services such as car sales, travel, advertising, furniture, or any high end retailer.
- High school diploma, some college preferred.
All candidates must be excellent communicators, self-disciplined, positive, energetic, resourceful, and possess a strong ethical foundation.
Technician- Groundskeeper for our Richmond properties
The Plus Management Groundskeeper reports to the Senior Service Manager or Service Manager is expected to make teamwork and curb appeal his/her top priority as well as general maintenance and other duties as assigned.
+ Click for Duties / Job Description
- Strive to perform maintenance duties in the most cost-effective manner.
- Prioritize work schedule.
- Assist in the completion of all service requests.
- Inspects community continuously, recording and correcting deficiencies.
- Restricts overtime (prior approval required).
- Performs all general and routine maintenance in the community.
- Ensures that all keys are kept properly.
- Maintains a service-oriented environment by exhibiting a professional appearance and attitude.
- Replace filters and clean air conditioning vents/coils in vacant apartments and occupied units, on an as needed basis.
- Service requests made by residents should be completed within 24 hours.
- Handle “on call” duties whenever needed; will carry a cell phone on a regular basis.
- Replace breezeway light bulbs as needed.
- Assist with apartment make-readies (includes painting, repairs, carpet shampoos, wall/ sheetrock repair, lock changes, etc.)
- Assist in the distribution of flyers and other materials.
- Curb appeal: picks up litter daily, sweeps breezeways, cleans around dumpsters, water flowers, controls and eliminates weeds, replaces light bulbs, etc.
- Cleans out vacant apartments.
- Cleans out vacant apartments.
- Cleans mailroom, pool area(s), laundry room, etc.
- Maintain pool cleanliness.
- Perform preventative maintenance.
Candidates should have at least 1 year of experience. General knowledge of plumbing, carpentry, electrical, painting preferred. Must be able to lift or help carry 50 – 100 lbs. High school diploma / equivalent.
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- 75% company paid employee health insurance
- 100% company paid employee dental and life insurance
- Supplemental life insurance for employee and dependents available
- Vision insurance available
- Short term disability insurance available
- 401(k) with company match
- 12 “Use as you choose” days
- 7 holidays
- Enjoy your birthday off
- Flexible spending account for out of pocket medical
- 30% employee rental discount
- Bereavement and jury leave
- Continuing education reimbursement
- Company sponsored training
- Employee Assistance Program
- Fitness Center Access
- Referral bonuses
Download our application for employment.
